How WhatsApp automation works for your dental clinic
Setup takes about 10 days. You give us clinic details and Meta Business access, we build and test the booking, reminder and recall flows with you, and you approve the messages. After launch, your staff can open any chat and take over.
What happens in the first 10 days?
- Days 1 to 2: kickoffWe collect clinic hours, services, booking rules and who handles what. We start the Meta Business verification with you.
- Days 3 to 6: buildWe write the flows in your clinic’s voice and connect your calendar or booking system. Message templates go to Meta for approval.
- Days 7 to 9: testYou and your team run real test chats. We fix wording, edge cases and handoff rules together.
- Day 10: go liveThe assistant starts answering on your number. We watch the first conversations closely and adjust.
Timing depends on how quickly Meta approves the account and templates, which we do not control.
What does the system do after launch?
It answers patient messages, books and confirms appointments, sends reminders, handles reschedules and cancellations, runs recall, collects new-patient details and asks for reviews. See each job on the use cases page.
How does handoff to staff work?
Anything clinical, urgent or unclear is flagged for your team, and staff can take over any chat at any time. The assistant is built to step back, not to argue. The rules for what stays human are set with you.
Frequently asked questions
Your clinic details (hours, services, booking rules), access to your Meta Business account, and the booking calendar or system you use. We guide you through each item.
You do. Every message template is reviewed by your clinic before it is submitted to Meta and before it goes live.
Staff can open any conversation, read the history and reply themselves. The assistant stops replying in that chat until your team hands it back.
Tell us on WhatsApp or by email. As a solo-founder studio, the person who built your setup is the person who fixes it.
Never miss another patient message
A short demo: we walk through the flows, your questions, and what it takes to go live in about 10 days.